Privacy Policy — Astro Assistant

Introduction

Trinity App Lab (“we,” “our,” or “us”) operates the Astro Assistant mobile application (the “App”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

By using Astro Assistant, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

• Phone Number: Used for secure authentication and account verification
• Location Data: Your current location is collected to provide accurate astrological calculations
• Questions and Birth Details: Astrological questions you submit and associated timing/location data

Automatically Collected Information

• Device Information: Device type, operating system, and app version
• Usage Data: App features used, session duration, and interaction patterns
• Technical Data: IP address, device identifiers, and crash reports

Astrological Data

• Questions: All astrological questions you submit to the app
• Readings: Generated astrological analysis and predictions
• History: Complete record of your consultations and readings

How We Use Your Information

Primary Uses

• Provide Services: Generate personalized astrological readings and analysis
• Account Management: Authenticate users and manage app access
• Location Services: Calculate accurate astrological charts based on geographic location
• Data Storage: Save your question history for future reference

Secondary Uses

• App Improvement: Analyze usage patterns to improve features and functionality
• Technical Support: Resolve technical issues and provide customer support
• Security: Protect against fraud, abuse, and unauthorized access

Data Storage and Security

Local Storage

• Questions and readings are stored locally on your device
• Data is encrypted using industry-standard encryption methods
• Each user’s data is completely isolated and inaccessible to other users

Cloud Backup

• Anonymous, encrypted backups may be stored on secure cloud servers
• Backups are used solely for data recovery and app functionality
• No personally identifiable information is stored in cloud backups

Security Measures

• All data transmission is encrypted using SSL/TLS protocols
• Authentication is secured through OTP verification
• Regular security audits and updates to protect user data

Data Sharing and Disclosure

We DO NOT Share Your Data

• Personal information is never sold, rented, or shared with third parties
• Astrological questions and readings remain completely private
• Location data is used only for astrological calculations

Limited Exceptions

We may disclose information only in the following circumstances:

• Legal Requirements: When required by law, court order, or legal process
• Safety Concerns: To protect the rights, property, or safety of users or others
• Business Transfers: In case of merger, acquisition, or asset sale (with user notification)

User Rights and Controls

Access and Control

• View Data: Access all your stored questions and readings through the app
• Delete Data: Clear your question history at any time
• Account Deletion: Delete your account and associated data upon request

Location Permissions

• Optional: Location access can be granted or denied
• Manual Entry: You can manually enter location information if GPS is disabled
• Accuracy: Location is used only to improve astrological calculation accuracy

Third-Party Services

Analytics and Crash Reporting

• Anonymous usage statistics may be collected to improve app performance
• No personally identifiable information is included in analytics data
• Crash reports help identify and fix technical issues

API Services

• Astrological calculations may use third-party computational services
• Only necessary calculation data is transmitted (no personal information)
• All API communications are encrypted and secure

Data Retention

Retention Period

• Active Accounts: Data is retained while your account remains active
• Inactive Accounts: Data may be deleted after 2 years of inactivity
• Deletion Requests: Data is permanently deleted within 30 days of user request

Backup Retention

• Encrypted backups may be retained for up to 90 days for recovery purposes
• Backup data is automatically purged after retention period expires

International Users

Data Transfers

• Data may be transferred to and processed in countries other than your residence
• All transfers comply with applicable data protection laws
• Appropriate safeguards are implemented for international data transfers

Regional Compliance

• We comply with GDPR requirements for European users
• We comply with CCPA requirements for California residents
• Additional regional privacy rights are respected as applicable

Updates to Privacy Policy

Notification of Changes

• Users will be notified of significant privacy policy changes
• Continued use of the app constitutes acceptance of updated terms
• Previous versions of the privacy policy are available upon request

Contact Information

Data Protection Officer

For privacy-related questions or concerns, contact us at:

Email: trinity.developer@trinityapplab.co.in
Subject: Astro Assistant Privacy Inquiry

Response Time

• We respond to privacy inquiries within 72 hours
• Data deletion requests are processed within 30 days
• Technical support is available during business hours

Your Rights Summary

• ✅ Access your personal data
• ✅ Correct inaccurate information
• ✅ Delete your account and data
• ✅ Control location permissions
• ✅ Receive data in portable format
• ✅ Object to data processing
• ✅ File complaints with data protection authorities

Consent and Agreement

By downloading, installing, or using Astro Assistant, you:

• Acknowledge that you have read this Privacy Policy
• Understand how your information is collected and used
• Consent to the collection and processing of your information as described
• Agree to receive important notices about privacy policy updates

Trinity App Lab Astro Assistant Development Team

Frequently Asked Questions